Best Alternatives to Zoho CRM

BigCommerce is a leading cloud-based e-commerce platform designed for merchants who want a scalable, feature-rich storefront with strong built-in capabilities. It serves both B2C and B2B sellers, offering robust multi-channel selling, pricing, and wholesale options to drive revenue.

Freshsales is a comprehensive CRM by Freshworks that helps B2B sales teams capture, nurture, and close deals faster. It combines contact management, built-in email and phone, automation, and robust reporting in a single platform tailored for SMBs to mid-market teams.

Salesforce is the leading cloud CRM platform that unifies sales, service, marketing, and commerce. It serves enterprises and mid-market teams seeking deep customization, a broad ecosystem, and scalable customer data management.

Pipedrive is a CRM designed to help sales teams close more deals with a visual pipeline and activity-driven workflows. It serves small to mid-size organizations seeking an easy-to-use, pipeline-centric platform that emphasizes deal management over marketing automation.

WooCommerce is an open-source e-commerce plugin for WordPress that turns a site into a fully functional online store. It serves small to mid-sized businesses and developers seeking a flexible, extensible platform with a vast ecosystem of extensions and themes.

Shopify is a leading e-commerce SaaS platform that enables merchants to build, run, and scale online stores across web, mobile, social, and in-person channels. It combines hosting, payments, and a vast app ecosystem to support growth from startup to mid-market brands.

Drift is a leading conversational marketing and sales platform designed to turn website visitors into qualified leads and booked meetings in real time. It combines live chat, AI-powered bots, and meeting scheduling to help marketing and sales teams accelerate revenue and improve conversion rates.

Close is a sales-focused CRM designed to help outbound sales teams manage contacts, deals, and communications from a single platform. It combines a built-in dialer, multi-channel messaging, automation, and robust reporting to accelerate pipeline velocity for SMB and mid-market teams.

Copper CRM is designed to help Google Workspace–centric sales teams manage leads, accounts, and deals directly within Gmail and Google Apps, automating data entry and activity tracking. It offers a native-like CRM experience inside Google tools to minimize context switching and accelerate deal cycles.